Refund policy

### Return Policy

We want you to love your artwork and gear. If you are not completely satisfied with your purchase, we’re here to help.

#### Returns & 14-Day Cooling-Off Period
You have **14 days** from the date your item is delivered to request a return for standard items (including open-edition prints, apparel, and stocked goods). 

To be eligible for a return:
* Apparel must be unworn, unwashed, and in original condition.
* Prints and physical items must be completely undamaged and packed securely in their original packaging/tubes.
* You will need your order number or proof of purchase.

*Note: Unless an item arrives damaged or defective, a **£4.99 flat-rate return shipping fee** will be deducted from your total refund amount.*

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#### How to Request a Return
1. Email me with your order number and reason for return.
2. Once accepted, we will provide you with return instructions and shipping details.
3. Items sent back to us without first requesting a return will not be accepted.

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#### Non-Returnable & Final Sale Items
The following items **cannot** be returned or refunded:
* **Custom or Commissioned Artwork:** Original works made to order, personalized pieces, or custom sizes.
* **Gift Cards & Sale/Clearance Items.**

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#### Damages & Defective Items
Please inspect your order immediately upon delivery. If your item arrives damaged in transit, defective, or incorrect, contact me at my email within **48 hours** with:
1. Clear photos of the damaged item.
2. Clear photos of the outer shipping packaging and label.

Once verified, we will arrange a free replacement or issue a full refund at no extra cost to you.

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#### Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds are automatically processed back to your original payment method within **5–10 business days** (minus the £4.99 return shipping fee).